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Payment Options
Our Customer Service Department provides many ways to pay your bill. As always, if you have any questions, please contact us.
Please choose from these options:
- Pay with a credit card or ACH online (with convenience fee).
Baton Rouge Water Company offers online and telephone payment options through Speedpay, an independent third-party payment service provider. A convenience fee is charged by Speedpay for the optional use of its payment processing service. The convenience fee is determined, collected, and retained by Speedpay and is not retained by Baton Rouge Water Company. The amount of the convenience fee will be disclosed before you complete your payment, and you may cancel the transaction before submitting your payment.
*Payments are not posted immediately. Delinquent accounts may incur additional charges. - By Phone: 1-844-231-6361
* Payments may take up to 48 hours to post to your account.
Cash payments can now be made for your water and sewer bills at all Western Union Quick Collect locations.
You’ll find convenient spots like Walgreens, Albertson’s and Regions. Places you already know and visit nearby. Go to westernunion.com select Quick Collect locations and enter your zip code.
The Automatic Draft will pay your bill each month by automatically transferring funds from your bank account. You will be notified of the amount that will be drafted each month via mail or by Smartbill. Your bill will continue to be drafted each month automatically as it always has but your bill will be delivered to your inbox instead of your home address.
Payments made over the automated system (IVR) may take up to 48 hours to post to your account.
- 1-844-231-6361
- After Hours Reconnections may be arranged with the acceptance of an after hours fee in addition to the full charges due on the delinquent account.
Baton Rouge Water Company offers online and telephone payment options through Speedpay, an independent third-party payment service provider. A convenience fee is charged by Speedpay for the optional use of its payment processing service. The convenience fee is determined, collected, and retained by Speedpay and is not retained by Baton Rouge Water Company. The amount of the convenience fee will be disclosed before you complete your payment, and you may cancel the transaction before submitting your payment.
Utility Payment Processing
P O Box 738317
Dallas TX 75373-8317
Baton Rouge Water Company Customer Service
Our friendly Customer Service Department offers a wide variety of services that are available to you at your fingertips.