News and Notices

Get your latest news and notices here from Baton Rouge Water Company.

Prepare: In anticipation of winter’s hard freezes, you should prepare now to protect house piping.  Any personal plumbing or pipes that freeze may not thaw or be able to provide water to your home until temperatures begin to return to well above freezing.

Dripping Faucets: Some customers allow their faucets to drip to prevent freezing pipes but should expect an increase in the next bill.

We will post water outages, advisories and notices that could affect your service.

To check for activity in your area, use the interactive map here » 

Baton Rouge Water Customers can pay their water bills, along with their City Parish sewer and garbage bills at the City Parish Sewer Department located at 1100 Laurel Street (map). All issues with the sewer portion of your bill can only be handled by the Sewer office at 225-389-5378. Missed garbage pick up requests can be made by dialing 3-1-1.

Cash payments can now be made for your water and sewer bills at all Western Union Quick Collect locations. You’ll find convenient spots like Walgreens, Albertson’s and Regions. Places you already know and visit nearby. Go to select Quick Collect locations and enter your zip code.

Understanding Your Bill

Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system. Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

How to Read Your Meter

Baton Rouge Water Company Customer Service

Our friendly Customer Service Department offers a wide variety of services that are available to you at your fingertips.

Questions about your service or Baton Rouge Water Company? We've got answers.