Important Notices

Get important notices regarding the following topics:

Baton Rouge Water Company (BRWC), and its subsidiaries Parish Water Company and Ascension Water Company, proudly announces its A water system grade from the Louisiana Department of Health (LDH) for the second year since the program began in 2023. Learn More »

Baton Rouge Water Company and its subsidiaries, Parish Water Company and Ascension Water Company, are ready to weather the storm!  We have invested in large diesel generators, which are strategically placed at well sites to ensure that our customers will not lose water service due to a power outage.  Our employees will be working around the clock to maintain our infrastructure, answer your calls, and turn off your water service should you need to have your plumbing repaired.  We will not be able to move about during the height of the storm, but are ready to go as soon as it is safe.

We will post water outages, advisories and notices that could affect your service.

To check for activity in your area, use the interactive map here » 

Baton Rouge Water Customers can pay their water bills, along with their City Parish sewer and garbage bills at the City Parish Sewer Department located at 1100 Laurel Street (map). All issues with the sewer portion of your bill can only be handled by the Sewer office at 225-389-5378. Missed garbage pick up requests can be made by dialing 3-1-1.

Cash payments can now be made for your water and sewer bills at all Western Union Quick Collect locations. You’ll find convenient spots like Walgreens, Albertson’s and Regions. Places you already know and visit nearby. Go to westernunion.com select Quick Collect locations and enter your zip code.

Understanding Your Bill

Backflow Preventers

As your community water supplier, we have an obligation to take every precaution to prevent contaminants from entering the water system. Do you need to install a backflow preventer? Who can install, inspect or test your backflow preventer?

How to Read Your Meter

Baton Rouge Water Company Customer Service

Our friendly Customer Service Department offers a wide variety of services that are available to you at your fingertips.

Questions about your service or Baton Rouge Water Company? We've got answers.